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Sparkle Plenty Safe Shopping




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This is a secure site.

Your personal and credit card information is safe with us.
Our secure server software is the industry standard and encrypts the personal information shared with us during the ordering process.
For added security, we do NOT keep your credit card information on file.

Payment information for US buyers
  • We accept Paypal, Visa, Mastercard, checks and money orders.
  • New: You may now use your credit card without signing up for a Paypal account. If you wish to use a Discover or AmEx card, please select the Paypal option when you check out and follow the link that reads "click here if you do not have a Paypal account."
  • You may use our shopping cart to order or simply call in or email your order.

Payment by Check or Money Order
  • Payment by check or money order is due within 14 days of the order date. We will hold the items you order for 14 days, however after 14 days the merchandise will be made available for sale again.
  • Please makes checks and money orders payable to Sparkle Plenty.

Other Policies
  • Resizing is usually free, however there are some items which we will not be able to resize. Please email for details about a particular item.
  • International customers please email for a shipping quote.

Shipping Information
  • US orders will be shipped Priority Mail unless other arrangements are made.
  • International Orders will be shipped Global Priority Mail.
  • Other delivery services are available. Email for details.

Shipping Cost for US orders based on order total
  • $0.01 USD -$50.00 USD = $8.00 USD
  • $50.01 USD -$100.00 USD = $9.00 USD
  • $100.01 USD -$200.00 USD = $12.50 USD
  • $200.01 USD or more = $17.00 USD

Other information
  • We will ship your package in a timely manner and with your particular delivery timeframe in mind, but we cannot guarantee any particular carrier's service once the package leaves our hands.
  • We will provide you with a tracking number if one is available.
  • Personal Check and Cashier's Check purchases will not ship until the check clears which usually takes 7 days, but could take up to 14 days.

International Sales
  • International buyers please contact us for a shipping quote.
  • We accept International Money Orders in US Dollars for your first transaction. We do not accept checks drawn on non-US banks or for amounts higher than invoice total.
  • International orders usually arrive in 4-6 days, but may take 30 days or more to arrive. We cannot guarantee delivery times on overseas shipments and ask that you are patient.
  • Duties and taxes are the responsibility of the buyer. There is no way for us to know if these types of charges will apply or estimate the amount you may be charged.
  • All customs forms will be marked as merchandise with the actual purchase price in USD listed - no exceptions.

Quality Assurance
  • We use quality materials and stand by our workmanship.
  • Please contact us if the item you receive is not what you expected. We aim to please, and hope to make your online shopping experience a pleasant one.

Returns:
  • If you receive an item that is not what you expected you may return it within 5 business days for a refund or exchange.
  • Please email us so that we know you have sent an item back for refund or exchange.
  • Returned items must arrive back to us in the same condition that we sent them out to you with all tags or identifying marks intact.
  • Item must be postmarked within 5 business days of the day you received it.
  • Please purchase Delivery Confirmation and Insurance on returned items. We cannot be held responsible for loss or damage of a returned item.

If you receive a damaged item:
  • Do not return items damaged during shipping to us, as doing so will void the shipping insurance.
  • Claims should be made through the original shipping company. Guidelines for insurance claims vary so please contact us immediately so that we can help with the claim process.
  • Be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them.



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